About Jim Dunn

Jim is a Consultant with over 22 years of experience in state government working as a welfare caseworker, front-line supervisor, and welfare policy analyst (TANF and Medicaid).

The Government Whisper

By |2021-08-26T16:10:36-04:00November 28th, 2018|

My day job is helping state welfare agencies navigate the fens and bogs of federal law and regulation. My side job is helping netlogx team members understand how state government works the unique struggles our state clients face.  Many new netlogx team members have worked in the private sector and have had little interaction with [...]

Consulting After Life as a State Employee

By |2020-03-26T16:21:48-04:00October 2nd, 2017|

For ten plus years, I was the state of Indiana’s TANF Program manager.  As a state administrator, I’d inevitably spend time listening to advice from a private sector consultant who had been an administrator in another state. The conversation would be cordial until the consultant would wax poetic about how his old state did something, [...]

The Curious Case for “Welfare”

By |2020-04-05T16:14:16-04:00June 23rd, 2016|

During the May 22 – 25 APSHA National Health and Human Services 2016 Summit, I was struck by the use of the word “welfare” and in particular by whom.  Over the past 20+ years “welfare” has been supplanted by the more politically correct terms of “human services” or “social services”.  I have to admit that [...]

Reducing Improper TANF EBT Transactions in Indiana

By |2019-10-11T11:06:39-04:00August 14th, 2014|

On June 24, 2014, the National Review Online posted an article entitled ‘Welfare Abuse Almost Quelled’.  (http://www.nationalreview.com/article/381063/welfare-abuse-almost-quelled-jillian-kay-melchior) An intriguing title about a simple – and relatively inexpensive – solution Indiana implemented to address concerns that the State’s Temporary Assistance for Needy Family (TANF) cash assistance recipients were accessing and using their benefits in specific restricted [...]

APHSA Policy Forum

By |2019-10-11T11:02:49-04:00July 10th, 2014|

I was fortunate enough to attend the American Public Human Services Association’s (APHSA) 2014 Policy Forum.   The conference’s theme was ‘transformation’ emphasizing that now is the time for government social services agencies to transform their service delivery models to provide better, faster, cheaper services to their clients.   The pieces for transformation are at hand: Local [...]

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