92 counties. 92 different ways to do the same thing. In 1995, I discovered a truth: figuring out how people do their jobs is complicated. The complication comes not from what they do, but from the different approaches each person takes to get the job done. In 1995, I was a young, naïve consultant in [...]
There is some truth to the saying, “a picture is worth a thousand words.” Have you ever told a story to a spouse or friend and felt they didn’t really listen to you? They might have said the words, “I heard you” or “I understand” however, you find out later they didn’t really grasp the [...]
One aspect of netlogx is helping our clients think about why they are executing their processes the way they are and what can be done to improve them. Facilitation of Business Process Mapping is important because it provides clients with a means to understand and document their business processes. It helps bring relevance to the [...]
