Case Study: Project Management, Family and Social Services Administration, Medicaid Waiver Program
The Family and Social Services Administration (FSSA), which administers the Indiana Medicaid program, enlisted netlogx to contact unaccounted-for Medicaid waiver recipients at risk of losing their services and gather necessary information through the State of Indiana’s 211 Contact Center. The FSSA then acquired the necessary information to update the recipient’s file within the designated timeframe, facilitating a smooth transition plan for their new service model.
Case Study: Project Management for IN Division of Family Resources
The Indiana Division of Family Resources (DFR) engaged netlogx to assist in resolving the immediate and longer-term needs of two state programs: the Indiana Manpower Placement and Comprehensive Training (IMPACT) and the State’s Temporary Assistance to Needy Families (TANF). Using the reports and tools created by netlogx, the DFR can now provide the information needed to comply with new regulations in an easily digestible format.
Case Study: Maintenance and Operations Procurement, Arizona
Arizona Health Care Cost Containment System (AHCCCS) hired netlogx to assist in the re-procurement of the System’s Maintenance and Operations M&O services. netlogx developed a Procurement Roadmap and RFP Recommendations Report, defining the procurement direction and goals.
Case Study: Staff Augmentation
A Manager Care Entity (MCE) providing Medicaid health care benefits through the State of Indiana’s Hoosier Care Connect Plan hired netlogx for assistance with Quality Efforts and Operational Compliance. netlogx’ project management expertise enabled the client to complete the work necessary to be in compliance with State requirements.
Case Study: Indiana Verification and Enforcement of Support
The Department of Child Services (DCS) engaged netlogx to establish a PMO for the INvest project. In this ongoing project, netlogx continues to provide PMO support, managing the activities of the Design, Development, and Implementation (DDI), Business Process Analysis (BPA), and Independent Verification and Validation (IV&V) vendors to successfully implement the system and obtain Federal certification.
Case Study: New Mexico Project Management, Medicaid
In 2019, netlogx became the Enterprise Project Management Office (EPMO) for the State of New Mexico’s Human Services Department and Medicaid Management Information System Replacement project in an effort to replace a 30-year-old legacy computer system with a more modern one. netlogx’ Project Managers implemented Project Management Body of Knowledge principles to create a framework to address project needs.
Case Study: NeuroDiagnostic Institute Relocation
The State of Indiana selected netlogx to provide 26 months of planning, preparation, transition, and implementation activities to support Family and Social Services Administration (FSSA) and Division of Mental Health and Addiction (DMHA) in the development and activation of the NeuroDiagnostic Institute (NDI). netlogx’ methodology included planning, project initiation, execution, and closeout.
Case Study HHC Epic Compatibility Assessment
The Health and Hospital Corporation of Marion County (HHC) engaged netlogx to determine whether Eskenazi’s existing Epic system would meet the needs of the Marion County Public Health Department (MCPHD). netlogx’ understanding of the Epic Electronic Health Records (EHR) system’s functionality enabled the team to conduct a thorough assessment of the feasibility of using the Epic system.
Case Study: Business Process Consulting, Healthcare
The netlogx team was engaged to facilitate the development of detailed business process maps and provide process recommendations for a healthcare revenue cycle management organization. As a result, the client could develop detailed sales, marketing, and training documents based on the process maps.
Case Study: Illinois Housing Development Business Process Consulting
In an effort to modernize its business practices, the Illinois Housing Development Authority (IHDA) engaged with netlogx to review, refine, and realign operational coordination between three IHDA departments. netlogx developed a project plan to complete the work within the allotted two-year period, establishing a foundation for continuous improvement.
Case Study: Project Management Support
The State of Missouri, Department of Health and Senior Services (DHSS) engaged with netlogx to assist in the implementation of a new Electronic Vital Records (MoEVR) system. netlogx provided project management support to ensure that meetings and decisions were appropriately documented, project leadership was informed of project status, and deliverables met quality standards.
Case Study: Marketing Materials Audit, Compliance Services
A healthcare company selected netlogx to audit their marketing materials to ensure they complied with requirements issued by the State of Indiana’s Office of Medicaid Policy and Planning (OMPP). netlogx provided the client with information outlining the actions that needed to be taken to comply with State regulations, enabling the client to make the appropriate changes.
Case Study: IN Dept. of Revenue Procurement
The Indiana Department of Revenue engaged netlogx to manage the effort to procure one vendor to handle all of the Department’s imaging needs. netlogx provided project management oversight and developed a schedule that encompassed required project steps, deliverables, milestones, and deadlines.
Case Study: Michigan Process Improvement Audit
An official state audit in 2013 highlighted opportunities for improvement in the State of Michigan’s Medicaid Home Help Program. The audit highlighted opportunities to clarify policies and procedures within Michigan’s Medicaid Home Help Program, allowing netlogx to pinpoint areas of improvement. netlogx worked with subject matter experts to develop a complete set of detailed as-is process maps that documented the administration of the Home Help program by functional area.
Case Study: Indiana 211 Business Process Consulting
The State of Indiana’s Family and Social Services Administration (FSSA) engaged with netlogx to develop processes for Indiana’s 211 contact center as a one-stop shop for community and state services. In addition, the netlogx team led the implementation of a Genesys Cloud telephony system for the entire Indiana 211 organization.
Case Study: HHC Data Migration Project
The Health and Hospital Corporation of Marion County (HHC) enlisted netlogx to optimize the use of an existing SAP HANA data warehouse to store the organization’s data in a configuration that allowed reports to be easily generated and accessed. netlogx created an SAP HANA Data Warehouse Roadmap and demonstrated its capabilities through a “Proof of Concept.”
Case Study: Electronic Visit Verification System Implementation
When the Illinois Department of Healthcare & Family Services (HFS) was required to implement an Electronic Visit Verification (EVV) System, they engaged with netlogx to serve as their Project Management team to oversee the implementation of the system.
Case Study: FSSA Certification Process Optimization
netlogx served as the Project Management Office (PMO) for the State of Indiana, Family and Social Services Administration (FSSA) to assist in revamping its methodology for the federal certification process. netlogx successfully streamlined this process to ensure that certification efforts met the CMS timeline.
Case Study: Project Management & Meeting Scheduling
A strategic management consulting firm engaged netlogx to develop a project schedule for a series of required site visits and interviews. The new project schedule promoted detailed accuracy, resulting in efficiently scheduled meetings and minimized travel time and expenses.
Case Study: BPM and Implementation
When a subsidiary of a major distributor of branded sportswear needed to upgrade its ordering and inventory system, netlogx led with solutions by documenting current business processes, identified issues with each process, and created detailed process maps, enabling the development of prioritized recommendations.
Case Study: MCO Compliance Auditing
An Indiana Managed Care Entity engaged netlogx to conduct a required audit of POWER accounts to ensure that the company’s policies and procedures comply with the terms of their contracts with the State, Indiana Office of Medicaid Policy and Planning, and Federal regulations.
Case Study: Healthcare Project Management
netlogx served as the Project Manager Partner for the Health and Hospital Corporation of Marion County (HHC) on behalf of the Marion County Public Health Department (MCPHD). netlogx ensured that the MCPHD complied with the requirements of the grant they received to standardize data collection and reporting capabilities.
Case Study: FSSA Data Security
netlogx was selected by The State of Indiana’s Division of Family Resources to ensure compliance with data security and privacy regulations was met on both a state and federal level. netlogx’ leadership established a collaborative working environment, enabling stakeholders to work toward a positive security posture that reduces risk and promotes compliance.
Case Study: Indiana Medicaid Management
netlogx served as the Project Management Office in assisting the State of Indiana in transforming and implementing its Medicaid Management Information System. During this project, netlogx led the process of obtaining Federal certification from the Centers for Medicare and Medicaid Services.
