Process management ensures an organization can function at its highest level, optimizing effectiveness. However, before any change or business process occurs, your company must have its building blocks in place. The key to successful process management is having a strong team, with well-defined roles and responsibilities.
A powerful team brings powerful results. But where do you start when building a strong process management team? netlogx specializes in answering questions just like this.
What is Process Management?
Before composing your team, it’s essential to have a thorough grasp of why process management is so important. Process management allows information to flow nimbly through your organization to improve the quality of work and speed of execution while reducing costs. Becoming a process-focused organization doesn’t happen overnight and must be done strategically. Process management implementation works best when the entire team is involved. A beginning approach might be evaluating your organization using as-is process documentation. These assessments allow your organization to tactically review the different areas of your business and identify any gaps as well as opportunities for growth and development. As your process management team accomplishes its goals, you’ll begin to see your organization reach consistent productivity and efficiency.
At netlogx, our consultants help organizations map, analyze, and redesign their business processes so that they can function at the highest level of productivity. Our business process mapping sessions show how information flows, and work gets done to reach your organization’s defined goals. These sessions are most successful when each staff member is involved and truly understands how the process works.
Building Your Team from the Ground Up
Depending on the scope of your project, you may need more or fewer team members. Small process management jobs may only take a few people, while all-encompassing projects could benefit from a dozen points of view. A well-defined team is crucial to effectively map and document your business process as your organization evolves. When you sit down with a netlogx consultant, we’ll discuss your needs and the best way to delegate responsibilities. Here are a few roles to consider as you create your dream team:
- Program Manager—Program managers take on a crucial senior role. These professionals work directly with stakeholders and are the driving force behind creating a cohesive team unit. Program managers need to be particularly skilled in communication, flexibility, and problem-solving. They typically oversee multiple projects at a time.
- Project Manager—Project managers have a similar role to program managers but on a smaller scale. They’re responsible for guiding team members during a specific project and providing support along the way. They might focus on communication, budgets, schedules, and quality assurance.
- Project Coordinator—Project coordinators are essential to process management. They take on the nuts and bolts of the project and ensure that all the details are taken care of.
- Analysts—It’s a good idea to get several analysts on board with different skill sets. Policy analysts, business analysts, and process analysts can all help you stay in line with company policies and government regulations.
- Client—Don’t forget that you’re a member of your team, too! Keep your team in the loop as the project continues, and always ask for their input into process management strategy. Not only is this good for team relations, but also it makes your job more straightforward.
Create a Successful Process Management Plan with netlogx
From process documentation to managing budgets, there’s a lot to do during a project or process change. Thankfully, netlogx can make your life a lot easier with our expertise and exceptional client service. We’ll work with you to build a process management strategy that will keep you afloat even as your organization changes and adapts. Consult with us today to learn more about how we can hone your processes.
