The most valuable resource of any organization is its people—their expertise, dedication, and the caring attitude they bring to their work every day. Whether it’s the executives, directors, department managers, or employees, each one is essential to keeping an organization running. These are the people whose knowledge, commitment, and abilities make all the difference in managing the “certification curse.”

The certification curse is directly applicable to government agencies. Certifications are often required, and the participation of your agency’s most valuable people is necessary for a successful outcome. The same people who are largely responsible for keeping an organization running and the agency relevant are suddenly called upon to expand their 50+ hour work week. Often, this begins with educating themselves on the requirements of certification and what they will need to do to secure the desired outcome.

The netlogx team is uniquely positioned to assist government agencies with these certification projects. netlogx simplifies and streamlines certification projects no matter the size or agency. The State of Indiana Family and Social Services Administration (FSSA) selected netlogx as the Project Management Office (PMO) to successfully optimize this process and ensure the certification efforts met the required Centers for Medicare and Medicaid Services (CMS) timeline. We accomplish success through staffing an entire team that is dedicated to all different aspects of your certification projects.

Meet Our Certification Team

  • Project Managers (PMs) focus on the big picture. They understand the underlying requirements and direct the overall efforts toward achieving the certification goal. Our PMs become trusted resources that stand alongside the primary stakeholders from our clients and have the knowledge and education on the certification process to limit missteps.
  • Subject Matter Experts (SMEs) have a background in the area they’re assisting and are responsible for checking evidence before the start of the certification. They take the time of your key personnel and increase efficiency by ensuring that only relevant material reaches the desks of your key people. They will work closely with our clients’ SMEs in their areas of expertise and ensure that the project meets the expectations of the individuals ultimately held responsible for the outcome of the process.
  • Project Coordinators (PCrs) are tasked with scheduling meetings, attending and scribing for those meetings, tracking action items, and following up with SMEs from both our client and the netlogx team to ensure that information is communicated efficiently. By having dedicated PCrs, netlogx ensures that details are not missed and opportunities for follow-up are maximized.

The Results 

Our team strategizes and supplies assistance wherever needed. Understanding the client and altering schedules to match that of a key stakeholder, netlogx is able to help our clients prioritize tasks from both the certification process and any other project that needs managing. In the State of Indiana Medicaid Management Information System Implementation and Certification Case Study, netlogx utilized our expertise to transform its legacy, monolithic Medicaid Management Information System (MMIS) into a flexible and integrated technology and services system, resulting in tangible benefits from the certification of the system.

At netlogx, we work to free up your most valuable resources to keep your operation running smoothly. During the Indiana Verification and Enforcement of Support Case Study, netlogx provided Project Management Office support to The State of Indiana, Department of Child Services (DCS), and successfully implemented the new automated, state-wide system, Indiana Verification and Enforcement of Support (INvest) system, and is in the process of obtaining Federal certification. By introducing different roles to your organization, we will ensure that the time requested of your key contributors is maximized, limiting their frustrations and increasing the influence they have over both the certification project and the daily operations of your organization. 

Streamline Your Next Certification Project with netlogx

Let netlogx assist you with your next certification project. With our expertise in certification and skilled experience with government agencies, netlogx guides clients through operational changes on time and on budget. Schedule your consultation today.