Many companies use consultants to complete projects such as revising a current workflow or implementing a new process or software. Hiring outside consultants to focus on this work enables a company’s full-time employees to continue to run and operate the business. But one key component that many times is not covered as part of an organizational change is the impact on the full-time staff.

When a business goes through a large-scale change, a commonly heard sentiment is something along the lines of, “people will figure it out” or “we’ve got this, what could be so hard.” Whatever the size of an organizational change, the impact on staff often causes unnecessary confusion or downtime.

One way to mitigate any negative side effects of an organizational change is to provide solid staff training. Training should always be included in a new system and process rollouts. However, if that training only covers what button to push when, then full-time staff will find adoption of these changes challenging and might consider the change a failure.

A well-run OCM initiative leaves employees excited about the change, supportive of change, and a feeling their company values the employees and their work. When netlogx managed the extensive changes that came with the Neuro Diagnostic Institute, we knew that OCM was going to be the key factor in the project’s success. Take a look at the types of changes the new hospital went through and how we helped manage them. 

OCM work is not always easy. While it requires strong support from the leadership team, often it’s viewed as non-value added. Persuading leadership about the importance of investing resources into an already expensive organizational change can be challenging. However, in post go-live reviews, clients have been exceptionally happy with OCM initiatives. 

  • Expressed relief about the small number of unhappy employees
  • Noted the smooth transitions from old to new processes 
  • Gained a better understanding of how different areas of the company work and impact each other

OCM work not only provides logistical benefits, it demonstrates that a company cares about the morale of the team, and that leadership is willing to invest in its people to make the project a success.

netlogx can help you manage all aspects of organizational change. Contact us today.