I am going to assume that you, the blog reader, is an average person like me. So why do we care about upgrading legacy systems?
Before answering that, we must provide some background on what a legacy system is. Technopedia explains Legacy Systems as “high maintenance systems” which “may involve intricate patching and modifications.” It can be difficult to maintain, support and improve. Many organizations continue to use legacy systems for a variety of reasons, such as lack of redesign funding or relying on the old adage – “if it ain’t broke, don’t fix it!”
So, if organizations don’t seem to care about upgrading or improving legacy systems, why should we?
Well, just ask yourself if you have encountered any of the following recently:
- Filling out a paper form or faxing a document to an entity
- While at work, asking “when will department ‘A’ system integrate or interface with department ‘B’? It sure would save me time to have access to that information.”
- While filling out an online form, thinking about how to improve it to make your user experience better
- Asking “why a mobile app is not available?” or “why is this system so SLOW?”
- Why do I have to go to three different systems to create this report?
If you relate to any of these situations, you should understand why upgrading a legacy system is so important.
I currently work on a large project at netlogx which involves upgrading a legacy system, and understand firsthand how it effects the average employee and user. My work involves managing the requirements gathering, developing system design and business process maps, in addition to tracking project management activities involved in the System Development Life Cycle (SDLC). Not upgrading these legacy systems affects our ability to accomplish our work efficiently and wastes our time. Performing “work arounds” to create a report or “making” the system produce our expected outputs is not efficient and can cause undo frustration for the user.
If it takes you 2-3 hours to gather data from three different systems to create a new report for your manager every week, and it causes you to work overtime, wouldn’t you care to suggest updating the legacy system you use? Or, if it takes another department two days to send you information needed to move forward with a project, wouldn’t you care to get that information quicker?
I know I would! Maybe all of us “average people” should care after all….
If you need a trusted partner to discuss strategies on upgrading your legacy system, please contact us at netlogx