Process Management

Streamlining and Optimizing Business Process through Holistic Process Management

By |2023-04-28T10:06:51-04:00April 16th, 2020|

As the most critical piece of business operations, business processes show how information flows and work gets done to meet defined organizational goals. To remain successful and competitive, organizations must continuously update and improve their processes. They need to be streamlined, strong, and healthy to reduce costs, increase value, optimize speed of execution, and [...]

The Roles of a Disaster Recovery Committee

By |2022-09-09T16:44:54-04:00August 29th, 2019|

Disaster Recovery (DR) Planning is a critical part of any organization’s risk management plan. As a sub-process of Business Continuity Planning (BCP), it focuses on getting critical IT infrastructure and business operations up and running in the event there is a disaster (natural or human-made). DR Planning is the process of documenting the step by [...]

How to Avoid Procurement Protests

By |2022-09-09T16:39:55-04:00August 19th, 2019|

Many organizations are required to conduct a formal procurement process to satisfy various laws and organizational policies. This can include state and local governments, public health organizations, non-profit organizations, quasi-governmental agencies, and even some private sector companies. The impetus for conducting a formal procurement is often well-intended, whether it’s to provide vendors with a fair [...]

Planning for the Unplanned

By |2022-09-09T15:52:33-04:00July 22nd, 2019|

Disaster Recovery Planning (DRP) is the process of documenting the step by step instructions necessary for responding to unplanned incidents, events, and situations. The DRP describes the actions to take to minimize the impacts and effects of a disaster so that an organization can continue to operate, or at least quickly resume their mission-critical functions. [...]

A Psychiatric Perspective of Risk Management

By |2022-09-08T21:29:55-04:00June 14th, 2019|

Risk Management has been a fundamental aspect of our work with the Neuro Diagnostic Institute (NDI) located on the campus of Community East Hospital in Indianapolis throughout the building design, physical construction, patient move planning, and process and policy implementation. Risks spanned across different categories such as Patient Safety, Building Infrastructure, Staff Performance and Quality, [...]

Stakeholder Management: Lions, Tigers and Bears! Oh My!

By |2022-09-09T14:58:02-04:00June 14th, 2019|

Or, shall we say, managing project Clients, Vendors and Resources! Oh My! Managing the level of engagement from stakeholders on a project involves planning and continued maintenance and monitoring throughout the life of a project. It is managing the interactions between the right people to be involved in the right conversations and activities at the [...]

The Continual Process of Quality Management

By |2022-09-08T21:09:34-04:00May 20th, 2019|

Quality management is important not only to ensure that a final product functions but meets or exceeds expectations and fulfills the requirements defined. Recently I have been managing user acceptance testing (UAT) for a client, which involves: Reviewing accepted requirements Defining test scripts Working with the client team to identify resources to perform testing As [...]

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